Effective Date: October 23, 2024

At MaharaMarket, we strive to ensure your satisfaction with your purchase. If you are not completely satisfied, please review our Refund and Returns Policy below.

1. Return Eligibility

You may return items purchased from MaharaMarket within 14 days of the delivery date, provided that:

  • The item is unused, in its original packaging, and in the same condition as when you received it.
  • Any tags or labels are still attached.

Certain items may be exempt from returns, including:

  • Gift cards
  • Downloadable software products
  • Personalized items

2. Initiating a Return

 You’ll get return request option from your customer profile dashboard, after sending the return request, we’ll review and if we find it is valid then we’ll go for the return approval.

3. Shipping Returns

You are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.

4. Refund Process

Once we receive and inspect your returned item, we will notify you of the status of your refund:

  • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
  • If the item is not in its original condition, we may refuse the refund or issue a partial refund.

5. Exchanges

If you would like to exchange an item for the same item or a different size/color, please follow the return process above and place a new order for the desired item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately at contact@maharamarket.com. We will provide instructions for returning the item and will cover all return shipping costs.

7. Changes to This Policy

We may update this Refund and Returns Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are made signifies your acceptance of the new terms.

8. Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at:

MaharaMarket
Email: contact@maharamarket.com
Website: https://maharamarket.com

Thank you for shopping with MaharaMarket!